http://www.nationalrail.co.uk/system/galleries/download/misc/NRCOC.pdf
Interesting conditions of carriage for 1st Class Passengers in Section 39 and other areas, especially regarding entitlement of travel, and refunds (which they never advise you of) and std ckass passengers using or even standing in the carriage when their is more than adequare spaced on other carriages.
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